Chaitanya is the Chief Digital Officer at Cloudnine Group of Hospitals currently based in Bengaluru and specializes in creating and implementing the organization’s overall digital strategy. With more than a decade of experience, Chaitnya works closely with the digital marketing teams at Cloudnine for enhancing better customer experience through mobile interfaces thereby driving the brand recall and customer acquisition digitally. He also manages the customer support team/ call centre to drive all query resolution for customers. Prior to joining Cloudnine, Chaitanya was associated with a healthtech start-up which was focused on continuity of care for chronic ailments. He has also worked with InMobi, leading mobile marketing and advertising platform where he played a critical role in various initiatives, including the launch of the much publicised Miip platform. In the past he also worked with Premium Strategy Consulting firm, Booz & Company, whereby he was responsible strategic counsel to various Fortune 500 companies in India, Europe and South East Asia.